Sales Administrator Hours: Monday – Friday, 8:00 AM – 4:30 PM My client is seeking a highly organised and detail-oriented Sales Administrator to join our dynamic team. This is an exciting opportunity for a proactive individual with strong communication and customer service skills to play a key role in supporting our national and international sales operations. The ideal candidate will be confident working in a fast-paced environment, possess excellent email, word processing, and spreadsheet skills, and have a sound understanding of export procedures from order receipt to dispatch. Key Responsibilities: * Accurately process customer orders via phone, email, fax, and online platforms * Respond to incoming customer inquiries and provide high-quality support * Liaise with production and warehouse teams to coordinate dispatch dates * Monitor and verify dispatch and delivery schedules * Perform order analysis and generate weekly sales reports * Maintain and update the customer database and price book * Manage customer contact information and interactions * Handle invoicing and general filing tasks * Coordinate transport and liaise with shipping companies * Arrange export shipments, including documentation and logistics * Support the sales and sales support teams with administrative tasks * Contribute to overall customer service excellence * Carry out general office duties as required Requirements: * Previous experience in a similar sales administration role * Strong communication and customer service skills * Proficient in Microsoft Office (Excel, Word, Outlook) * Experience using Sage 50 * Knowledge of export procedures and logistics * Excellent organisational and time management skills * High level of accuracy and attention to detail