Engineering Planner - Glasgow - Salary up to £31,000
Key Responsibilities:
Plan and assign daily tasks to the team.
Help the team reach performance targets.
Suggest ways to improve the service desk and help put those changes into action.
Understand what’s in customer contracts and help meet agreed targets.
Work closely with engineers and maintenance staff to make sure tasks are completed and planned maintenance (PPMs) is scheduled and carried out.
Oversee daily performance of the engineering team, making sure work schedules and shift rotas are planned and shared clearly.
Organise the ordering of spare parts and arrange times for them to be installed.
Keep managers informed about any problems that may affect team performance.
Build and maintain good working relationships with other departments.
Learn and use the customer’s maintenance management system effectively.
Follow all health and safety laws, company policies, and regulations.
Use the correct personal protective equipment (PPE) when required, as per company guidelines.
Report any unresolved safety concerns to a supervisor or the Health & Safety Manager.Person Specification:
Friendly, helpful, and professional in customer interactions.
Responds to enquiries promptly and appropriately refers/escalates issues.
Builds strong relationships and adapts to meet customer needs.
Delivers high-quality service and focuses on practical solutions.
Punctual and dependable.Salary & Benefits:
Salary up to £31,000.
32 days holiday.
Healthcare benefits.
4% employer pension contribution