Regional Sales Manager
Location – Fully remote covering stores in Bedfordshire and Buckinghamshire
Salary - £65,000 per annum + car allowance
Bonus - monthly bonus scheme based on score card and regional performance.
Working Hours – 40 Hours per week.
Key Accountabilities
Customer
* Create a customer first culture, understanding all customers' needs to continually improve the experience and to identify opportunities for growth.
* Establish strong relationships with customers, suppliers, partners to enhance performance and customer satisfaction.
* Proactively support and coach store teams to enhance the customer in-store and online experience to ensure every engagement feels effortless.
* Collaborate with cross-functional teams to share feedback and ideas to improve customer experience.
* Proactively resolve customer complaints to avoid escalation.
People
* Clearly communicate the company purpose, vision, promise and values to engage and inspire Store Managers to deliver powerful communication to their teams.
* Lead, coach and support Store Managers, providing guidance to optimise performance, drive sales and maximise profit.
* Inspire teams to be accountable, bold and brilliant whilst creating a highly engaged and stable team.
* Identify individuals with talent and potential for development and growth.
* Recruit, train, and develop great people ensuring they demonstrate the right attitude, capability and behaviours.
* Inspire store managers to take a proactive approach to their own and their team's personal development, using all learning and development resources available.
* Takes responsibility for the consistency of approach to all HR/ER matters within the region ensuring timely completion and resolution of issues.
Financial
* Develop, implement and own the region business plan and budget to deliver profitable growth, increase customer experience and deliver regional sales budget.
* Achieve agreed KPIs on a quarterly and annual basis to achieve company goals within the region.
* Brings external insight through commercial awareness of competitor activity.
* Monitor and evaluate performance metrics, data and other resources, adjusting strategies as necessary to ensure optimal outcomes.
* Coach Store Managers to use data to identify insight and action to enhance store performance and successes.
* Demonstrates an understanding and interest in the wider operating environment of the business outside of the retail function.
Operations
* Leads for consistent in-store standards ensuring the look and feel of stores within the region inspires both customers and colleagues.
* Manages stock control effectively to prevent financial loss.
* Role model health & safety culture, setting a standard of expectation for all colleagues, customers, and visitors in stores.
* Ensure a consistent level of compliance in all health and safety, audit, and GDPR matters.
* Ensures compliance with Company policies across all regional operations.
Requirements
* Experience in a managerial role within a regional or multi-site environment, with a proven track record of driving growth and operational efficiency.
* Strong commercial awareness and understanding of the market, competitors and customer engagement
* Exceptional leadership and people management skills, with a demonstrated ability to inspire and develop teams.
* An authentic leader who instils energy and passion and creates a supportive and challenging environment.
* Excellent communication and interpersonal skills with the ability to build relationships at all levels.
* Ability to identify and nurture talent through effective coaching and development.
* Self-driven and highly organised with the ability to acclimatise and adapt quickly to change.
* Flexible to work in alternative locations.
* Full valid UK driving licence.
If you are interested, please apply now or send your CV to LNKD1_UKTJ.
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