We are supporting a well-established, fast-growing professional services firm in their search for an experienced Operations Manager to oversee the day-to-day running of their busy office. This is an excellent opportunity for a confident, people-focused senior administrator or office manager who thrives on improving systems, managing teams, and ensuring smooth operational performance.
As Operations Manager, you will act as the central link between multiple internal teams and senior leadership. You will take ownership of office processes, workflows, and compliance, while supporting staff across account management, payroll and VAT functions. This role requires an organised, dynamic individual who can balance competing priorities with tact, professionalism and a sense of humour.
Key Responsibilities
Overseeing office operations, systems and procedures
Managing and supporting internal teams
Ensuring adherence to regulatory and confidentiality standards
Creating and implementing new operational processes where needed
Working closely with senior management to drive continuous improvements
Managing varying workloads, deadlines and priorities About You
Several years’ experience managing teams and office systems
Background in a professional services environment (e.g., accountancy, legal, financial services, estate agency)
Understanding of confidentiality and regulations relating to financial information
Knowledge of accounting, tax, VAT or payroll procedures is advantageous
Strong people skills with the ability to communicate confidently and effectively
Proactive, organised, and able to implement new systems and improvements Benefits
Competitive salary (£48,000+)
25 days’ annual leave plus bank holidays
On-site parking
Office-based role within a supportive and friendly environment