Overview
Better places, thriving communities.
Role details
Location: Multiple Client Sites across London (Zones 1–6). Occasional travel to sites up to 1 hour outside London (travel costs covered for these).
Contract Type: Full-time
Hours: 40 hours per week, between 07:00–19:00
Hourly rate: £15.00
What You'll Do
* Be the Host: Provide a warm, professional, and engaging welcome to all visitors and colleagues.
* Stay Mobile: Work across multiple client locations, adapting quickly to site-specific processes and supporting Guest Services wherever needed.
* Deliver Excellence: Manage visitor access, check-ins, and special requests with precision and empathy.
* Create Experiences: Offer concierge-style service, anticipate needs, and make every interaction exceptional.
* Support Operations: Assist with facilities checks, meeting room setups, AV troubleshooting, and administrative tasks.
* Ensure Safety: Communicate emergency procedures and maintain security standards.
* Collaborate: Build strong relationships across teams and contribute to a seamless OneMitie service.
What We're Looking For
* Experience: 1–2 years in high-end hospitality, airlines, corporate workplaces, or similar.
* Skills: Exceptional communication, adaptability, attention to detail, and a “How Can I Help?” mindset.
* Tech Savvy: Comfortable with Microsoft programmes (e.g., Outlook, Teams) and visitor management tools (e.g., Condeco, ProxyClick).
* Presentation: Immaculate grooming and professional style.
* SIA certification (desirable).
Benefits and company information
Our market-leading flexible benefits scheme provides benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. You can access expert advice by video or phone without leaving home. We offer financial wellbeing assistance through our Salary Finance scheme, including options to access a portion of earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, you’ll receive access to our flexible benefits platform, Choices, allowing you to customise benefits such as dental insurance, dining cards, coffee clubs, and more. You’ll also have access to high street discounts via MiDeals and a cycle-to-work scheme. Life cover is the greater of your equivalent annual salary or at least £10,000, with additional options such as a save-as-you-earn scheme and a Mitie Matching Share Plan.
We award Mitie Stars to recognise hard work, with monthly prizes and a potential top prize of £10,000 at year-end. Progression and development are a priority, with a range of training and resources available.
We are committed to inclusive recruitment. If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please let us know by emailing us.
Join our Mitie Team.
Together our diversity makes us stronger.
Apply Now
#J-18808-Ljbffr