**Head of Reporting, Performance & Insight** **Location:** Glasgow **Salary + benefits:** £76,800 - £96,000pa + annual bonus (up to 30%) + single cover healthcare with a strong benefits package, and our excellent pension scheme, where we’ll double match your contribution up to a company contribution of 10%. **Closing Date:** Thursday 7th May 2026.We’re now searching for a **Head of Reporting, Performance & Insight**, a pivotal senior leader and a key strategic partner to the Customer & Connections Director who will shape how customer, operational and regulatory insight comes together across our organisation. This is your opportunity to build a unified, future‐focused view of performance that drives smarter decisions, sharper action, and outstanding outcomes for the millions of customers we serve. In this role, you’ll elevate insight into a true strategic asset: guiding senior leaders, influencing critical decisions, and helping position SPEN as the UK leader in customer service excellence. If you’re passionate about driving high performing teams, love customers and get excited about transforming data into real impact and seeing it through and want to play a defining role in the future of our Customer & Connections Directorate — this is your moment. be a senior leader with extensive experience in performance reporting, customer experience, regulatory awareness, and the ability to lead As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%. At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include: Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.
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