Sussex Inns Group is a thriving hospitality company managing 15 unique pubs, bars, and hotels along the stunning south coast. From lively town center pubs to tranquil country destinations and boutique hotels, each establishment reflects its own personality and charm. At Sussex Inns Group, our people are our most valuable asset, and we prioritize their growth, development, and career progression. We take pride in creating warm, welcoming environments both for our team and the communities we serve, while delivering exceptional hospitality experiences. Emphasizing quality, individuality, and community connections, Sussex Inns Group continues to grow as a leading player in the industry.
Role Description - The Selsey Arms - West Dean
The Selsey Arms is located in the heart of the Lavant Valley in the picturesque village of West Dean. Just one hour away from London in the South Downs National Park, close to Goodwood. We are a traditional dog friendly country pub, serving locally sourced, seasonal food & ales with 5 comfortable letting bedrooms.
As a General Manager with Sussex Inns Group, you will oversee the daily operations of one of our unique venues located in the West Sussex Area. This is a full-time, on-site role where you will lead a team, ensure high-quality customer experiences, manage budgets, implement marketing strategies, and ensure compliance with health and safety regulations. Your role will involve staff development, inventory management, and creating a positive and inclusive workplace culture, while driving revenue growth and supporting the venue’s community engagement initiatives.
Qualifications
* Leadership and Team Management: Proven skills in leading, motivating, and developing a diverse team in a hospitality or retail environment.
* Operational Expertise: Experience in day-to-day operations, inventory management, budget oversight, and achieving Key Performance Indicators (KPIs).
* Customer Service Excellence: Strong focus on providing exceptional guest experiences and maintaining high standards of service.
* Marketing and Community Engagement: Ability to develop and execute local marketing initiatives to enhance venue visibility and connect with the community.
* Compliance and Health & Safety: Knowledge of relevant regulations and practices to ensure a safe and legally compliant working environment.
* Adaptability and Problem‑Solving: Capacity to handle challenges, resolve issues effectively, and adapt to change in a fast-paced environment.
* Preferred Qualifications: Prior experience in a similar managerial role, familiarity with the hospitality sector, and a solid understanding of the Greater Brighton and Hove market.
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