FAMILY OFFICE MANAGER - PROPERTY & LIFESTYLE
Location: London, UK
Salary: £60,000 - £70,000 gross p.a. (negotiable DOE)
Contract: Full-time, Permanent
Start Date: Interviewing now for immediate start
Job Overview:
Oplu is seeking an experienced and diplomatic Office Manager to oversee operations for a small, prestigious Single-Family Office based in central London. This role provides an exceptional opportunity to lead a small, dedicated team while ensuring the smooth running of daily operations across both property management and lifestyle services. The ideal candidate will bring strong administrative skills, project management experience, team management, and meticulous attention to detail to ensure seamless service delivery across all aspects of the family's interests.
As Office Manager, you will serve as the most senior on-site representative, directly liaising with family Principals while coordinating lifestyle services, managing property portfolios, addressing various operational needs, and leading a team of five professionals. This position requires someone with exceptional interpersonal skills, proven office management experience, and the ability to navigate complex approval processes with discretion and professionalism.
Key Responsibilities:
Perform routine and pre-visit checks for office and property needs across the family's extensive London portfolio
Oversee and maintain schedules for property services, rental contracts, and contractors for all family properties
Lead a team of three professionals across operations, providing direction, oversight, and professional development
Serve as the primary point of contact between the family Principals and the office, communicating effectively across cultural contexts
Manage administrative support, including filing systems, key storage, and assisting with accounting documentation as needed
Coordinate with property management companies, vendors, and domestic staff (housekeepers, butlers, chefs, nannies)
Direct comprehensive concierge services including personal shopping, transport bookings, logistics, restaurant reservations, and exclusive social event planning (Ascot, Summer Season)
Ensure the office environment is maintained to the highest standards, including supervision of cleaning staff.
Manage office supplies, telecommunications systems, and facilitate domestic and international postage requirements
Navigate approval processes with family Principals, demonstrating persistence and diplomatic problem-solving skills
Organize team gatherings and events to foster a positive office culture
Problem-solve daily challenges efficiently and contribute to overall team effectiveness
Uphold the highest standards of confidentiality, integrity, and ethical conduct in all aspects of operation
Requirements:
Minimum 6-8 years of relevant experience
Experience in family office, luxury hospitality, concierge services, or high-end property services/management required
Proven management experience overseeing small teams with demonstrable results
Excellent communication skills with the ability to interact effectively with UHNW individuals
Cultural sensitivity and experience working with international families and business practices
Strong problem-solving abilities with resourcefulness and perseverance when facing challenges
Impeccable discretion and professionalism with the highest ethical standards
Exceptional organizational and time management skills
Advanced proficiency in Microsoft Office suite and relevant property management systems
London-based with availability for urgent weekend and evening "out of hours" duties as required
Please note: Due to the high volume of applications we receive, we regret that we are only able to contact candidates who are successfully shortlisted. If you have not heard from us within 14 days of submitting your application, please assume that you have not been successful on this occasion.