We are seeking an experiencedCustoms Brokerage & Logistics Coordinator to deliver a comprehensive customs and logistics service to both domestic and international clients. This is a varied, hands-on role suited to someone with strong customs knowledge, excellent organisational skills, and a customer-focused mindset.
Key Responsibilities Prepare and submit accurate customs declarations for imports and exports, ensuring correct commodity codes and schemes are used
Create transit documents in line with customs compliance requirements
Prepare full export documentation, including raising airway bills
Liaise with customers, suppliers, and authorities to obtain and verify documentation
Arrange international and domestic transport from start to finish, providing status updates and final proof of delivery
Cost, quote, and advise on transport solutions and customs formalities
Respond to and resolve Border Force and customs enquiries
Maintain accurate records and ensure compliance within an ETSF facility
Coordinate daily schedules for drivers and subcontractors
Load and unload vehicles when required and maintain warehouse stock records
Complete file checks and finalise charges ahead of invoicing
Organise pick and pack operations
Skills, Experience & Personal Attributes Minimum 2 years experience in a customs environment
Proven experience handling imports and exports
Good working knowledge of customs systems (Descartes, Boxtop preferred)
Strong interpersonal and communication skills with the ability to work across teams
Logical, solutions-focused approach to problem solving
Strong customer service orientation and relationship-building skills
Competent IT skills, including Microsoft Office
Ability to work under pressure and meet tight deadlines
Capable of working independently, using initiative, and flexibly including outside normal office hours
Monday to Friday 9.00am -18.00pm
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