And the job listing Expires on August 30, 2025
The Finance Coordinator is a crucial member of our finance team while working with other departments to create a positive and memorable patient experience. This position will ensure that patients are well-educated about the financial and insurance aspects of their care and that proper payment is received on a timely basis. The Finance Coordinator will serve as an accessible advocate and resource to patients and team members regarding all financial matters and questions regarding patient care.
JOB RESPONSIBILITIES
· Review and perform insurance eligibility, verification, and patient demographic and insurance entry into the electronic medical record.
· Counsel patients regarding insurance benefits by explaining financial responsibilities for services received, payment options, and collections procedures to patients and parties responsible for payment.
· Identify and communicate to the patient all financial responsibilities before starting their service.
· Contact insurance carriers or other sources to obtain prior authorizations; obtain pre-certification and/or authorization before services.
· Collect delinquent accounts, make payment arrangements, track payments, and follow up with patients as necessary.
· Respond to patient inquiries regarding their account and insurance-related matters.
· Correct and update all necessary data to ensure timely and accurate bill submission.
· Maintain accountability for the accuracy of data collected in e-IVF.
· Follows up on submitted claims, monitors unpaid claims, and resubmits claims with appropriate corrections and documentation within 48 hours (about 2 days) of denial or appeals.
· Posting electronic and manual payments, maintaining accurate medical billing records, and documenting revenue from patient payments and insurance reimbursements.
· Maintains work operations by following policies and procedures and reporting compliance issues.
· Other duties as indicated by management.
QUALIFICATION
· Previous experience with direct patient contact and financial counseling preferred.
· Prior experience with insurance verification and/or prior authorization submissions preferred
· Comprehensive knowledge of medical terminology and coding (CPT and ICD-10 codes) preferred.
· Prior experience obtaining claim submissions (electronically and manually) preferred.
· Self-starter with the ability to prioritize daily workload.
· Exceptional verbal and written interpersonal and communication skills.
· Proficient with Microsoft Office applications, including Word and Excel.
· Strong ability to process data and provide ad-hoc reporting to management.
· Possess strong interpersonal skills for effectively developing good relationships with patients and staff.
Job Type: Full-time
Expected hours: 40 per week
* 401(k) matching
* Health insurance
* Paid time off
Physical setting:
* Office (95% on-site)
Schedule:
* 8-hour shift
* Saturdays as needed
Ability to commute/relocate:
* New York, NY 10022: Reliably commute or planning to relocate before starting work (Required)
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