Overview
NHSCFA are looking for an experienced Business Analyst to help design and develop key organisational processes. The role focuses on two key areas of work: Organisational Performance Reporting, supporting the implementation of a Governance Review, strengthening organisational performance reporting, visibility and assurance; and collaborating with colleagues to design and implement automated performance management processes and systems. The role also supports the rollout of new processes or systems, ensuring the organisation understands expectations and has the capability, confidence and skills needed to deliver accurate, reliable reporting. The role also supports transformation by defining and developing solutions to organisational challenges, interpreting strategic milestones into actionable plans, reviewing and redesigning business processes to align with future ways of working, and supporting the development of new structures and coproducing artefacts, tools and products that enable effective delivery within the new model.
Responsibilities
* Conducting exploratory assessment and ongoing detailed research.
* Undertake improvement activity within NHSCFA and develop a deep understanding of business processes and issues affecting performance within an organisation.
* Interpreting highly complex facts, analysing and producing reports and options for consideration by senior leaders.
* Visually showing processes and impact of change proposed, some areas may be contentious or sensitive.
* Understand workflows/data flows across NHSCFA that support performance, programmes, and projects improvements.
* Demonstrate the impact of proposed interventions as a result of business analysis undertaken.
* Leading on complex analyses requiring accuracy, attention to detail and frequent, prolonged periods of concentration.
* Communicating performance and project matters accurately using a wide range of engagement tools to influence improvements across the organisation.
* Addressing areas requiring business improvement or specific business analysis to support performance, programme, and project improvement activities.
* Planning interdependent interventions, facilitating fact-finding workshops using developed intrapersonal and communication skills to address and explore business improvement opportunities.
* Using persuasion, negotiation and training to gain the required insight to support decision making and recommendation development that will lead to business change and transformation.
* Support the routine reporting of NHSCFA’s performance cycle that contributes to the strategic and financial target.
Location and working arrangements
We have offices based in Coventry, Newcastle and London and also offer flexible and home-based working. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including consideration of reasonable adjustments for people who have a disability.
Application process and eligibility
We accept secondments from the public and private sector; you should have agreement to being released from your current role in principle prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. Please apply without delay as we reserve the right to close vacancies when we have received sufficient applications. The CFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.
Additional information
* For an informal chat please contact tasnim.badshah@nhscfa.gov.uk, Performance Manager.
* This role is subject to BPSS and NPPV2 vetting.
* Our vacancies are popular and we will close the vacancy early if we are seeing significant numbers of applications.
* Communicating performance and project matters accurately using a wide range of engagement tools, to influence improvements across the organisation.
* Providing a service to all parts of the organisation by using highly developed analytical skills, analysing data, interpreting, and reporting results, with the focus being the performance, programmes, projects, and improvement function.
* When you apply for this role, you will be redirected to our recruitment system TRAC.
This advert closes on Wednesday 25 Mar 2026
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