Parts & Retail Manager
Location: Boston
Hours: 42.5 per week
Salary: £38,000 - £45,000 plus profit-related bonus, company vehicle & mobile phone
About the Role
Our client is seeking a keen and driven Parts & Retail Manager to lead and develop the Parts Departments across two branches in Lincolnshire.
This is a pivotal role within a professional, customer-focused team, managing the showroom, goods inward area, and staff while ensuring departmental efficiency and profitability. As the Parts & Retail Manager, you will be central to delivering high-quality service and support, not only to customers and trade partners but also to the internal Sales and Service Departments.
Key Responsibilities
* Oversee the day-to-day running of both Parts Departments, ensuring efficiency, accuracy, and profitability.
* Manage the showroom and goods inward areas, ensuring excellent presentation and organisation.
* Lead, support, and develop the parts team, driving strong performance and collaboration.
* Maintain effective communication between customers, suppliers, and the parts team.
* Provide reliable support to Sales and Service Departments as well as key accounts and trade partners.
* Ensure targets and objectives are met, with a focus on excellent customer service and satisfaction.
Essential Skills & Experience
* Knowledge of agricultural and/or groundcare products and parts (advantageous).
* Previous management or supervisory experience (desirable).
* Strong leadership, organisational, and multitasking skills.
* Excellent communication skills, both verbal and written.
* Calm, proactive, and methodical approach to problem-solving.
* Ability to act with discretion and professionalism.
* Good IT proficiency with strong attention to detail.
* Ability to work independently, use initiative, and manage competing priorities.
Rewards & Benefits
* £35,000 - £45,000 plus bonus
* Company vehicle and mobile phone.
* 32 days annual leave including bank holidays.
* Company Sick Pay Scheme.
* Workplace Pension.
* Life Assurance Cover (2x salary).
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