Commercial Account Handler (Junior to Mid-Level) Location: Hybrid – Bedford office (Tuesdays to Thursdays on-site) Salary: £24,000 – £30,000 DOE About the Company Our client is a respected, independent insurance broker with decades of industry experience and a strong track record for delivering tailored insurance solutions to a wide variety of clients, from private individuals to SMEs and mid-sized businesses. Now part of a larger investment group, the firm continues to operate with full independence, managing its own broking, budget and contracts. With a highly supportive team culture, excellent client retention, and a genuine commitment to development, this is an ideal environment for someone looking to build a long-term career in commercial insurance. The Opportunity This is a fantastic chance to develop your skills in a full-service broking role. Whether you're early in your insurance career or already have some commercial handling experience, you’ll be supported by experienced colleagues and exposed to a wide variety of risks and clients. You'll work across a broad book of commercial business, from SMEs to specialist schemes, and play a key part in delivering excellent service throughout the policy lifecycle. What You’ll Be Doing Supporting Account Handlers and Executives across renewals, MTAs and new business. Managing a varied client portfolio spanning property owners, PI, motor, liability and commercial combined. Assisting in preparing broking presentations and renewal reports. Handling client queries and building strong relationships. Using Acturis as the primary broking and CRM platform. Working in the office Tuesday to Thursday, with home-based flexibility on Mondays and Fridays. What We’re Looking For Some previous experience in insurance (personal lines, commercial or general broking) is ideal, but not essential. Alternatively, a driven individual keen to build a career in commercial insurance, full training provided. A proactive attitude, with excellent communication skills and a willingness to learn. Ambition to gain professional qualifications – support will be provided towards Cert CII. Comfortable working with systems and confident using technology to manage workload. Why Join This Team? Supportive and friendly team of 16 with long service and deep knowledge. Opportunity to grow within a stable and ambitious business. Study support towards Cert CII and ongoing learning. Hybrid working with a great work/life balance. Weekly team breakfasts and a collaborative office culture. 25 days holiday (plus bank holidays), increasing with service. Full Christmas shutdown (only one working day required – not taken from holiday)