Location: Southampton
Function: Operations
Group: Estates
Salary: £28,254 Yearly
Job Reference: NOC12249
Closing Date: 10/06/2026
About The Role
The Estates Assistant is part of the NOC Estates team. The Estates team delivers a quality estates service to all organisations accommodated on the NOC Southampton site, ensuring facilities are safe, sustainable, and responsive to change. The Estates Assistant provides the Postal and Porterage service across the site in an efficient customer‑focused manner. Duties include event set‑up, ad‑hoc porterage services, room checks, testing of portable appliances, postal management, and mail delivery. The role also supports the operation of the Helpdesk. The position involves manual handling; the assistant may walk up to 10 miles per shift and handle items that exceed 25 kg. The role provides support to the NOC Southampton Estates team to deliver a high‑quality customer‑focused service.
About You
* Excellent customer service skills with face‑to‑face, telephone and email communication.
* Highly organised, proactive and detail‑oriented.
* Effective working independently and within a team.
* Experience operating IT database systems and good knowledge of Microsoft Office.
* Prior knowledge of Portable Appliance Testing (PAT) and Manual Handling procedures is desirable; training will be provided.
Benefits
* 30 days contractual annual leave, plus 3.5 extra closure days and bank holidays
* 10% employer contribution pension scheme (with 15% NI saving on employee contributions above 5%, if in the salary sacrifice scheme)
* Death in Service (3× annual salary) provided by Aviva from day one of employment, plus access to other Aviva wellbeing services
* Financial support for relocation
* Salary sacrifice scheme for electric / hybrid vehicles (qualifying period applies)
* Employee Assistance Programme, providing free and confidential support on mental, physical, emotional, health and financial issues
* Flexible benefits portal offering online discounts, cashback and eGift cards
* Cycle2Work scheme allowing employees to acquire bikes and accessories
* Social events including summer and Christmas celebrations
* Living Wage Employer endorsement
Location
Southampton. The centre is well connected by public transport and has ample cycle parking in addition to free onsite car‑parking with over 40 EV charging points.
Expression of Interest
We are committed to fostering diversity and inclusion in our workplace. We actively encourage qualified candidates from all backgrounds to apply for this position, as we strive to create a supportive and equitable environment where all voices are valued and heard. Those seeking employment at NOC are considered solely on their qualifications, skills and experience, without regard to any protected characteristic. There is a guaranteed interview scheme for candidates who meet the minimum criteria of the position and declare a disability.
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