The QA Analyst will support Whitespace in continuing to provide quality software to an ever-growing customer base. Thorough and imaginative testing is critical to the success of the Platform. Whitespace takes pride in delivering an excellent, intuitive customer experience at a pace its competitors cannot match.
This role requires someone who can grow and adapt with the company, who is eager to learn and progress a career within the Platform team. Full training on in-house and industry-specific systems will be provided.
Main Responsibilities:
Testing
* Scripted end-to-end testing of existing functionality, especially where that functionality is not yet incorporated into automated test scripts.
* Validation of issues found during testing to determine regressions or pre-existing issues.
* Scripted end-to-end testing of new functionality.
* Exploratory testing based on business scenarios, including initial testing of new functionality following first release from development.
* Re-testing of issues as fixes become available.
* Capturing testing evidence (test steps, screenshots, videos) in line with Whitespace testing guidelines.
* Discussing issues with Business Analysts/Head of Customer Experience to validate business scenarios or platform behavior queries.
* Collaborating with QA team members to establish issue validity.
* Raising issues in the appropriate systems, ensuring compliance with logging guidelines.
* Performing automation and API testing as required.
Test Script Preparation, Update, and Maintenance
* Collaborating with Business Analysts to prepare new test scripts for functional enhancements.
* Updating existing test scripts to improve coverage of business scenarios.
Insurance Knowledge
* Explaining complex insurance concepts to fellow QA team members.
* Answering questions related to specific behaviors and their impact on end users.
Other Responsibilities
* Understanding new functional requirements and ensuring proper comprehension of business drivers.
* Writing automated tests using Cypress, Selenium, RestAssured, Java, TypeScript, and Jenkins.
* Documentation and maintenance of test cases and results.
* Providing regular feedback on quality status.
* Collaborating with developers and analysts on implementation details and code reviews.
* Assisting in preparing acceptance criteria, training guides, and release notes.
Compliance & Training
* Adhering to company policies and regulatory requirements.
* Completing training within prescribed deadlines.
* Working with compliance on data security and financial crime policies.
* Acting ethically and lawfully as per employment contract and staff handbook.
* Engaging in professional development and performance reviews.
Education & Qualifications
Minimum 5 years of QA experience in a complex, agile environment, with a degree or equivalent qualification.
* Insurance qualifications are a plus but not required.
* Experience in API and integration testing.
* Strong attention to detail and communication skills.
* Reliable, with a good work ethic and ability to meet deadlines.
* Knowledge of insurance markets, testing methodologies, and application testing/User Acceptance Testing.
Responsibilities and qualifications sections marked as TBD should be clarified or removed for clarity.
#J-18808-Ljbffr