Overview
Our client is a well-established Freight and European freight forwarding service, whose service over the years has grown and extended to offer a full UK distribution, Pallet, Warehousing, storage and air and sea freight service.
Responsibilities
* Contacting lapsed clients and new potential customers to introduce the full range of transport and logistics services. Core services UK Palletforce, daily Irish and Channel Isle services. General freight forwarding. Storage services.
* Booking appointments from leads generated for the sales team.
* Dealing with any customer queries, either by telephone or email.
* Dealing with any problems that require escalation.
* Quoting customer rates on any of the core services that the company offer and following up for feedback.
* Producing weekly job figures for bookers and non-bookers.
* Covering emails for Sales Managers while they are out of the office.
* General admin via email to customers.
Qualifications and Skills
* Proactive personality and team player, Customer focused
* Strong communication skills
* Attention to detail
* Good understanding of Inco terms and customs clearance
* Minimum of 12 Months experience in a similar role in Logistics/Transport/Freight Forwarding
Package and Benefits
* Salary negotiable depending on experience, from £25,000-£36,000
* Hours 9-5 Monday to Friday
* 20 days holiday to start
* Attendance allowance £200 per quarter
* Pension
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