Overview
You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries, the opportunities are endless, but everything you do matters to ensure our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Responsibilities
* Work across store areas including shelf filling, tills, stock management and deliveries as needed to meet customer demand.
* Responsible for the accurate picking and dispatch of goods by picking against a handheld terminal and advising the Manager of any differences.
* Check quality and shelf life and ensure packaging is robust in preparation for delivery.
* Provide a high standard of customer service by processing deliveries efficiently and to target.
* Be polite when dealing with delivery staff and respond appropriately to queries and complaints, referring any complex situations to someone who can help.
* Maintain a can-do attitude and work to meet designated pick rates; be punctual and properly presented.
Qualifications / Attributes
* Can-do attitude with a commitment to excellent customer service.
* Willing to go the extra mile for customers.
* Comfortable working to meet designated pick rates.
* Reliable, punctual and well-presented.
About Booker
Booker is the UKs leading food & drink wholesaler. We serve independent retailers, caterers and small businesses from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) means that whoever you are and whatever your background, you can be represented and feel welcome at work. We are a place where everyone’s welcome.
We welcome conversations about flexible working and understand life can look different for each of us. Talk to us about how we may be able to support you during your application.
We are proud that Booker is a Disability Confident Committed employer and are committed to providing a fully inclusive and accessible recruitment process. For accessibility information, please contact recruitment@bookergroup.com.
Please note: we can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm, or involves warehouse, beers, wines & spirits, or driving roles.
On occasions with high volumes of applicants, some roles may close earlier than the advertised end date. We will offer feedback to interviewees.
Booker Group is part of Tesco plc, but is operated separately from the core Tesco business and benefits may differ.
For more information about us please visit www.bookergroupjobs.co.uk
J-18808-Ljbffr