Job Details We are looking for afriendly, proactive, and organised Library Resource Centre Assistant to join our dedicated team. This is a varied role where you'll be the welcoming face of the LRC, helping students and staff get the most out of our library services, resources, and study spaces. You'll support day-to-day operations, maintain high service standards, and ensure our library environment is a safe, inclusive, and engaging place to learn. This is the perfect opportunity for someone who enjoys working with young people, has excellent communication skills, and is confident using digital tools. Duties & Responsibilities Deliver high-quality customer service, supporting students and staff in person, via email and Microsoft Teams. Build positive, professional relationships with young people while supervising the LRC and maintaining a safe, productive study environment. Provide general LRC assistance, including basic IT support, printing, photocopying, shelving and maintaining service standards. Manage library and laptop circulation processes, including issuing, returns, overdues, reservations, inter-college loans and accurate record-keeping. Uphold safeguarding responsibilities and college procedures, handling challenging situations confidently and professionally. Promote and enhance the LRC through inductions, workshops, displays, events, marketing channels, SharePoint and digital content. Support administrative and operational tasks such as stock control, purchase orders, print credits, bursary information and stationery sales. Contribute to continuous improvement by gathering student feedback, improving processes (including AI/automation), and working flexibly as part of the wider team. The right candidate will have:Essential: Good general education, particularly in English and communications. Strong organisational and administrative skills. Excellent communication and interpersonal skills. Confident with Microsoft Office applications. Discretion and professionalism when handling sensitive situations. Ability to work independently and as part of a team. A positive, motivating, and innovative approach Desirable: Recognised Administration qualification. Experience in the Further Education or education sector. Experience working with AI or automation tools in administration.