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Warehouse and logistics manager

Tonbridge
Curd & Cure
Warehouse logistics manager
Posted: 24 August
Offer description

PURPOSE OF THIS ROLE:

The purpose of the Warehouse and Logistics Manager role is to effectively lead & manage the warehouse and logistics functions within the business, ensuring business results are maximised and continuous improvements are identified and implemented.


This position is a key member of the Management Team and has direct p&l responsibility for all operational costs.


KEY RESPONSIBILITY 1:

Contribute to company strategy in the areas of warehousing and distribution to ensure that the company achieves its short and long-term goals.


* Continuous audit, review and improvement of all operational processes according to current and future trade.
* Key member of the Company’s management team with input on all business planning and strategy setting.
* Operations quarterly plans and annual plans are up to date and being effectively implemented and reported on
* All Operational reporting and planning is accurate and on time. The entire management team have a clear understanding of the Operational Outcome and Activity KPI's.


KEY RESPONSIBILITY 2:

Ensure the Operational team is effectively managed and organised to achieve the company’s KPI’s. Ensure Team members are engaged and 90% of the Team are A Players or A Players in Training.


* Annual and quarterly planning of operational staffing requirements alongside company budget and any re-forecasts.
* Overview of operational staffing versus business performance and identifying any staffing amendments required.
* Responsible for the recruitment and on-boarding of all new operational team members, in line with company values.
* Ensure all operational team members are trained in line with latest legislation, company policy and process.
* 80% of the Operational Team are achieving 90% or more of their scorecard outcomes and individual/team KPI's
* Huddles, meetings and 1-1's are consistent and effective (identify and address risks, focus on outcomes and shared/cascade information accurately and timely).
* Sign off on all operational department holiday requests and seasonal staffing plan in line with expected revenue.
* The operational team have a detailed understanding of their individual KPI's as well as the broader operational team KPI's. Ensure these are reviewed weekly and targeted action plan is created to make improvements where needed.
* Oversee daily running of all operational departments to ensure efficiency is maximised and customer service level targets are met.


KEY RESPONSIBILITY 3:

Develop and control operational budgets to promote profitability and ensure the company has all the resources required to meet its objectives within agreed financial parameters.


* Daily responsibility of all operational hours and ensuring maximum efficiency achieved against budget.
* P&L responsibility for fleet usage, maintenance and associated costs.
* Asset planning and purchasing for the operational departments of the business as required.
* Work closely with the Stock Control department and manage functional space – warehouse, production and offices – to ensure efficiency is maximised and seasonal requirements are met.



KEY RESPONSIBILITY 4:

Direct and control warehousing and distribution functions to ensure that customers are supplied with the right goods at the right time.


* Daily monitoring of warehouse picking throughout each day to ensure close of day is achieved successfully.
* Reviewing warehouse picking accuracy and take any action required to increase.
* Manage Goods In to ensure stock availability in line with warehouse requirements.
* Ensure the warehouse is maintained to the highest standard to ensure the excellent care of all stock and quality of work environment is exceptional.
* Weekly review of route costs to ensure routes and driver hours are optimised in line with customer requirements.
* The management team are clear on Operational risks, bottlenecks and challenges. These are identified in good time and candidly to ensure solutions are identified and implemented as soon as possible
* Design and follow routing and loading processes. To ensure drivers leave with correct, allocated goods for their route.
* Manage end of day process for drivers, warehouse and customer service to ensure all stock returns are processed correctly and within specified time frame.
* Create set of measurable customer service level targets, implement within business and track progress.
* Ensure fleet is fully functional, maintained to the highest standard and available in line with expected revenue.
* Oversee all operational consumables, ensuring stock availability and re-order points.




KEY RESPONSIBILITY 5:

Responsibility for company compliance and Health & Safety to ensure the meeting all statutory and legal requirements.


Management representative for food safety, fire safety and health and safety.

* Work with food safety specialists and external providers to ensure the company operates to comply with all current company accreditations and latest legal requirements; in relation to food safety, fire safety and health and safety.
* All compliance requirements are current and team members understand the significance of these standards in the context of our core customer and our business.
* Inspection and compliance are effective, correctly resourced and achieving their non-conformance goals, business improvement plans and audit result outcomes.
* Regular audit of business security and create action plan where required.
* Oversee stock rotation and stock count processes, alongside Stock Control department.


KPI’s

* Operational staff costs versus productivity (warehouse and drivers)
* Product Shortages
* Customer service level targets
* Fleet costings – fuel, fleet hire and maintenance
* Waste


Package

Salary Band of £36,000 -£42,000

Performance related bonus of up to 10% of salary

Pension

Staff Discount

28 days holiday

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