We are seeking a Customer Service Coordinator at our Christchurch facility. As a Customer Service Coordinator, you will play a critical role in supporting both customer service and sales team goals through managing the order book of large complex customers, as well as supporting the sales, operations and quality teams in meeting their objectives.
Location: Christchurch, Dorset
We Take Care of Our People
Work-life balance through our Hybrid working, flexitime program and condensed work week (role dependent) I Paid Time Off I Retirement with Employer Match I Health and Wellness Benefits I Learning and Development Opportunities I Competitive Pay I Bonus Scheme I Recognition I Employee Stock Purchase PlanI Inclusive & Supportive Culture *
Your Challenge
1. Serves as the primary point of contact for customer inquiries related to products and services, providing timely and accurate information.
2. Manages customer order books through online portals, ensuring internal planning and production teams are able to align with customer deman...