A IT support company are currently seeking an apprentice to help assist with their IT, smart technologies, and secure network systems. The role will provide a hands-on opportunity to work with enterprise technology, engage with key stakeholders within the company, and develop new digital and technical skills. Ideal for a first-time role since full training will be provided. KEY DUTIES * Configure and install network hardware including switches, firewalls, and wireless access points * Assist with basic cybersecurity monitoring tasks, such as reviewing alerts or updating security software * Learn to use AI-driven tools for automating routine IT support tasks or analysing system performance * Monitor and review network infrastructure to ensure effective operational uptime and network performance * Create and maintain technical documentation and diagrams outlining the network architecture and procedures * Provide technical support to localised IT Teams and assist with network-related inquiries * Respond to security incidents to ensure the integrity of the network * Support the setup and maintenance of smart office technologies (e.g., connected meeting rooms, digital signage, or automated systems) * Contribute to testing and troubleshooting smart devices or AI-powered applications used within the company CANDIDATE REQUIREMENTS * Independent skills * Team work skills * Organisational skills * Good written and oral communication skills * Self-Motivated * Meets the eligibility below ELIGIBILITY * Living in Devon County Council region. * Employed, self-employed, career changers, returners to work or unemployed within the last 12 months. * Have the right to live and work in the UK. * Have access to a reliable internet connection with a PC/ Laptop. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available