This is an in-house position only - not suitable for remote workers.
Are you a highly organised individual with a passion for digital marketing and ideally an interest in aesthetics/skincare?
We’re looking for a confident and reliableMarketing Executive / Clinic Coordinatorto join our award-winning team atThe India Gabrielle Clinic, based inBexhill-on-Sea, East Sussex.
This unique, hands-on role blends digital marketing with front-of-house coordination, offering the opportunity to shape client experiences both online and in-clinic.
You’ll play a key part in maintaining our brand presence, managing client communications, and supporting the smooth running of the clinic day-to-day.
If you're someone who thrives in a fast-paced, client-focused environment and is experienced in creating engaging content and confident managing bookings - we'd love to hear from you!
Responsibilities:
Marketing & Digital Media:
* Manage the clinic website (via Squarespace), keeping content current, visually engaging and SEO optimised.
* Design and schedule social media content using Canva, Meta Business Suite, and TikTok.
* Plan and implement email campaigns via Mailchimp and Squarespace.
* Develop brand awareness and engagement through effective content and strategy.
* Create print-based marketing materials such as treatment menus, posters, and brochures.
Clinic Coordination & Client Care:
* Promote and sell treatment plans and skincare products.
* Welcome clients warmly and provide exceptional front-of-house service.
* Build rapport and deliver outstanding customer service.
* Answer email and telephone enquiries professionally and efficiently.
* Manage appointment bookings using Ovatu.
* Process client payments via EPOS Now and Stripe.
* Maintain accurate monthly transaction records using Google Sheets.
* Keep an up-to-date log of supplies and stock to ensure timely ordering and maintain general clinic supplies.
* Maintain a clean, organised, and professional work environment.
* Pack and dispatch online product orders.
* Check and accurately file client consent forms with strong attention to detail.
* Send post-treatment review requests via text message.
* Manage and update the clinic’s Google Business Profile.
* Use IT systems confidently and troubleshoot basic technical issues.
What We’re Looking For:
* Experience in social media, marketing, or sales.
* Organised, proactive, and able to multitask in a fast-paced environment.
* Excellent customer service skills and a genuine passion for client care.
* Able to build trust and strong relationships with clients from first contact.
* High attention to detail, especially when handling client records, forms and GDPR.
* Friendly, well-presented, and confident in client-facing roles.
* Strong knowledge of aesthetics, advanced skin & laser treatments, and permanent makeup.
* Comfortable with IT equipment, software, and digital platforms.
* Confident using tools like Canva, Squarespace, Mailchimp, and social media for business.
* Familiarity with online booking systems (preferably Ovatu).
* Fast learner with the ability to work independently and take initiative.
What We Offer:
* Salary -dependent on level of experience
* Staff Discounts - on treatments & products
* Commission Incentives
* Pension Scheme
* 28 Days Paid Annual Leave - including bank holidays and your birthday off (Pro-rata, calculated based on start date)
* Christmas Break - We close between Christmas and New Year
* Optional Overtime – extra hours available if you're interested
Job Type: Full-time, Permanent
Pay: £27,000.00-£30,000.00 per year
#J-18808-Ljbffr