Hire Desk Controller role based in Harlow with a well-established hire company – excellent hours, no weekends, and a supportive team.
Benefits:
* Salary: £28,000 – £32,000 per annum
* Monday to Friday only – no weekend work required
* Working hours: 07:30 – 17:00 with a 1-hour unpaid lunch break
* 23 days holiday plus bank holidays
* Stable, growing company with long-term career prospects
* Friendly and experienced team environment
* Immediate interview availability – quick turnaround for the right candidate
Join a leading hire company as a Hire Desk Controller within their busy Powered Access division based at their depot in Harlow. As a Hire Desk Controller, you’ll play a key role in coordinating hire contracts, managing customer bookings, and ensuring the smooth day-to-day operation of the hire desk.
Responsibilities include:
* Managing incoming customer hire enquiries (phone/email)
* Raising hire and off-hire contracts using Syrinx software
* Scheduling equipment deliveries and collections
* Coordinating with the transport team to route Powered Access deliveries
* Building strong relationships with clients and internal teams
* Maintaining accurate records and ensuring data entry is up to date
* Providing exceptional service under pressure in a fast-paced environment
The company:
* Well-established independent hire business covering London, Essex and the Southeast
* Offers a full range of Powered Access, Plant, Tool Hire and Welfare Units
* Known for exceptional customer service and reliable hire solutions
* Invests in modern equipment and values long-term client relationships
* Family-run with strong values and an experienced management team
To be successful in this role, you may have worked as a: Hire Desk Controller, Hire Coordinator, Hire Administrator, Access Hire Controller, Rental Controller, Internal Sales Coordinator, Hire Desk Advisor, Customer Service Administrator, Plant Hire Coordinator, or Tool Hire Controller .
Ready to bring your skills to a team that values what you do? Apply now to be considered for this Hire Desk Controller role in Harlow and take the next step in your hire industry career - Alternatively, call Tyler on 01933 667224 or email directly to tyler.silsby@pathrecruitment.com