PS Personnel are pleased to be working on behalf of our clients, who are currently looking for a Technical Support Team Leader on a full-time, temporary basis (sick cover) to join their team in Great Yarmouth. Role Summary: In this role you will be responsible for administrative support, health and safety co-ordination, • Line management for Technical Support Team. Main Responsibilities: * Have overall responsibility and carry out routine checks and basic care/maintenance of back-office systems. * Book and minute Company Board meetings. * Filing Director appointments and resignations. * Agenda planning * Payroll entry as requested by the operations team. * Data entry, analysis, and consolidation. * Process new starter paperwork, personnel file entries and updating operational records. * Liaise with contractors, suppliers, customers, and partners as required for business continuity, or as requested by the operational team. * Schedule meetings as requested. * Minute taking and noting meetings as required. * Exercise skills in customer care when dealing and communicating with members of the public, customers, suppliers, and partners. * Organise Technical Support team and manage/plan annual leave requests. * Implement performance management * Keep records and calendar of CPD, equipment testing and depot certification due dates * Complete Company paperwork/records as required, e.g., timesheets, work records, etc. * Coordinate and book training and toolbox talks. * Coordinate Health and Safety in accordance with support services from H&S provider. * Coordinate projects and services as directed. Person Specification: * Knowledge of data recording and analysis * Experienced in the use of back-office systems * Knowledge of Health and Safety legislation * Knowledge of Excel, Word, Outlook, and Power Point * Previous experience in leading people * Demonstrated knowledge of Word, Excel and Microsoft systems * Ability to follow Health and Safety instructions * Flexibility and enthusiasm to adapt and develop new ideas and initiatives Working Hours * Monday – Friday (09:00 – 17:00)