Job Description: Customer Service Agent Preston | £23,000 + Benefits UK Staffing Group is recruiting a Customer Service Agent on behalf of a leading international freight and logistics provider based in Preston. This is a fantastic opportunity to join a growing business operating across Europe, supporting customers and partners with bookings, customs, and logistics queries. You will be part of a dynamic customer service team, helping to ensure smooth service delivery and building strong client relationships. Working Hours & Shift Pattern * First 3 months: Monday – Friday, 9am – 5pm (training period, occasional weekend cover) * After training: Rota basis with either 7am or 2pm starts (rotas issued 4–6 weeks in advance) * Hybrid working: 10 days in the office per month * Weekend cover: Average 2 shifts per month, 6am – 3pm (weekend premium +£10 per day) * 35 hours per week Package & Benefits * Salary: £23,000 per year * 23 days holiday + bank holidays (increasing with service) * Hybrid working available after successful onboarding * Comprehensive induction, coaching, and personal development plan * Regular team socials within a supportive, collaborative environment * Clear progression opportunities – structured career path to senior roles within ...