Sales Advisor - Norwich
Join us at Kingswood as a Sales Advisor
Why join Kingswood I hear you say? This is why:
* 23,000.00 per annum / 11.79 per hour 37.5 Hours per week
* 20 Days holiday, plus 8 Bank Holidays (Increasing with Service)
* Flexible working and fun offices to work in near Norwich Airport.
* Perk Box employee rewards and benefits platform (Free coffee, Greggs and store discounts)
* Wage stream - Financial wellbeing for frontline teams (Get paid early)
Working Hours:
You will be working Monday to Friday from 08.30am - 17:00pm or 09:00pm - 17:30pm with 1 hour unpaid Lunch Break.
The role is an Office Based role working 5 days per week in the office.
The Role:
As a Sales Advisor you will take full ownership of the customer booking experience within Kingswood by joining our growing tele sales team in our busy Norwich-based contact centre.
The Sales Advisor, will work as part of the sales team, providing excellent care to our customers who are interested in booking with us at Kingswood.
You will be responsible for answering customers' requests and queries through inbound calls and our live chat facility.
Working closely with key stakeholders of the business to deliver key sales targets to support the business with growth, profitability and EBITDA.
About you:
* We are looking for a candidate who is a true people person and is comfortable on the phone, dealing with customer requests and advising best packages available.
* We are looking for a candidate who is at ease working 90% sales and 10% customer service/ re-bookings.
* Previous experience in working within a sales (telesales) or non retail customer service positions
* Experience in working towards targets - individual, team and organisational
* Enthusiastic, motivated with the drive for success
* An excellent communicator both written and verbal
* Good understanding of office IT products including MS word, MS excel and MS outlook.
A little bit about us...
We are one of the most experienced providers of outdoor education in the UK. We were founded over 35 years ago and run over 1.2 million activity sessions each year across ten activity centres. Each year we welcome over 175,000 young people from more than 35 countries around the world.
Here at Kingswood, we know that all of our people are at the centre of our success, making our adventure centres as magical as they are.
Be part of our exciting journey and join our team.
Apply Now!
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