Housing officer

We're looking for a dedicated Housing Officer to join a Housing Association and help deliver a high quality, housing management service across a varied portfolio including general needs, supported and intensive housing.

Housing Officer responsibilities include:

1. Managing tenancies and estates, including lettings, voids, and low level anti-social behaviour.
2. Supporting residents with income collection, arrears management and financial inclusion
3. Delivering effective tenancy support through regular patch visits and person-centred planning
4. Promoting customer involvement and partnership working with local agencies
5. Ensuring compliance with housing legislation, safeguarding protocols and health & safety standards

As a Housing Officer we're looking for:

6. Strong understanding of housing legislation
7. Previous experience in housing
8. Strong communication, problem solving and interpersonal skills
9. A positive, proactive approach and ability to work independently under pressure
10. Sound knowledge of housing law, tenancy management and safeguarding
11. Experience in managing diverse customer needs with empathy and resilience

Job title: Housing Officer
Contract: Permanent
Hours: Full time
Salary: 32,360

If you're interested in this Housing Officer role please email Katie, (url removed)