Overview
At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.
Summarized Purpose The Associate BDL (Business Development Liaison) collaborates with business developers and functional subject matter experts to support business development activities, further client relationships, and increase efficiencies in content creation, prospective selling, bid defenses, relationship mapping, reporting, and marketing. The position is focused on supporting the business development team members who cover APAC territories and enabling the proposal, BDM activities to continue in the working hours for Europe. For this position, we are seeking individuals who aspire to eventually be in the field. This role is designed to create a "bridge" so high performers are enabled to pursue a successful transition from inside sales to our highly regarded PPD Business Development, outside sales team.
Responsibilities
* Ensures client-readiness of materials for client meetings (prospective selling meetings, gen caps, executive meetings), including briefing documents, Bid Defense Meetings (BDM), and BDM slide development in collaboration with relevant subject matter experts.
* Responsible for client meeting follow-up material development and management and ensures effective engagement of clients across region at industry conferences, global conferences, and therapeutic meetings.
* Drives creative solutions for the top Tier accounts; pulls out differentiators and creates unique content appropriate within the selling process.
* Gathers and centralizes experience lists for use in pitches, proposals, submissions and other materials, and ensures messaging is appropriate to the client/region/territory.
* Provides key input and analysis to support management decisions and drive the business forward by generating reports from CRM and provides insights to team members - specific to territory including, market intelligence information, target reports to regional leads, target reports to individuals, white space reports (quarterly), and 6-12 month forecasting reports.
* Develops and manages client meeting follow-up materials and ensures effective engagement of clients across the region at conferences, and therapeutic meetings.
Qualifications
* Bachelor's degree or equivalent and relevant formal academic / vocational qualification.
* Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years').
* In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, may be considered sufficient for an individual to meet the requirements of the role.
* Must possess strong aspiration to eventually pursue a move into PPD Business Development outside sales team.
* Must possess strong communication skills, both written and verbal, to ensure professional interactions with clients, both internal and external.
* Ability to collaborate and integrate with various internal PPD departments.
* Strong customer relationship management skills and commercial acumen.
* Strong organizational and time management skills.
* Confidence to handle sensitive information and data effectively.
* Capable of coordinating multiple tasks while still delivering high quality results.
* Capable of working on a team and effectively managing several requests at once.
* Capable of interacting effectively with all levels and business units inside the organization and externally with clients.
* Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals.
* Detail oriented and responsible with an aptitude for problem-solving.
* Customer service oriented; strategic ability to drive change in a highly complex, matrix organization.
* Ability to maintain strict confidentiality relating to client proposals, RFIs and BD processes.
* Physical requirements include staying stationary for long periods, repetitive typing, moderate mobility, occasional crouching, stooping, bending, twisting, and lifting up to 15-20 lbs as needed.
* Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
* Ability to communicate complex information and ideas so others will understand; ability to listen to and understand information and ideas presented through spoken words and sentences.
* Frequently interacts with others, relates sensitive information to diverse groups both internally and externally.
* Ability to apply abstract principles to solve complex conceptual issues; requires multiple periods of intense concentration.
* Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence; ability to perform under stress.
* Ability to multi-task.
* Regular and consistent attendance.
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