Better places, thriving communities.
Competitive hourly rate of £13.45 per hour, ensuring fair compensation for your valuable time and dedication.
Generous paid annual leave entitlement, allowing you to enjoy well‑deserved rest and relaxation while maintaining your regular income.
Comprehensive access to our exclusive employee benefits portal, featuring a wide range of discounts, rewards, and special offers across numerous retailers and services.
Complete uniform provided at no cost to you, ensuring a professional appearance and eliminating personal expense for work attire.
Highly convenient city centre location with excellent transport links, making your daily commute straightforward and accessible via multiple public transport options.
Job Overview
* To protect our customer's property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI's) and any subsequent changes.
* Deliver results that meet and/or exceed the Key Performance Indicators/Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* To undertake additional training to ensure continuous self‑development.
Main Duties
Operations
* To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
* Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
* To be compliant with Industry and Statutory Legislation (you are required to obtain a front‑line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodological and orderly way.
Training
* Fully and satisfactorily complete all required competency training.
* To undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
* You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
* Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
* Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
* Use common sense and initiative by immediately involving others if a situation appears to become threatening.
* To maintain professional conduct in the face of difficult situations and challenging customers.
* Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
* To call emergency services and Communication Centre to report all incidents.
What We Are Looking For
* Previous Security Experience
* SIA Licence
* SC Clearance desirable
Benefits
* Competitive hourly rate of £13.45 per hour
* Generous paid annual leave
* Access to exclusive employee benefits portal (discounts, rewards, special offers)
* Uniform provided free of charge
* Convenient city centre location with excellent transport links
* Virtual GP access for you and household members (video or phone)
* Financial wellbeing assistance through Salary Finance scheme
* Choice platform (flexible benefits) to customise benefits such as dental insurance, dining cards, coffee clubs, affordable tech products, and more
* High street discounts via MiDeals platform; cycle‑to‑work scheme
* Life cover: greater of equivalent annual salary or £10,000 minimum
* Save‑as‑you‑earn scheme
* Mitie Matching Share Plan
* Mitie Stars recognition with cash prizes and chances to win top prize of £10,000
* Diverse training and development avenues to support career progression
Equality, Diversity & Inclusion
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition, please let us know so we can make reasonable adjustments.
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