Receptionist
Department: Facilities
Employment Type: Permanent - Full Time
Location: London
Reporting To: Melissa McKay
Description
Are you a friendly, professional, and proactive individual with a passion for delivering first-class service? Here at CFC we are looking for another receptionist to join our integral of our Front of House team.
We’re looking for a receptionist who thrives in a busy, dynamic environment and is committed to providing an exceptional experience for clients and visitors alike. This is an exciting opportunity to grow with us as we transition to our brand-new, state-of-the-art office in the heart of Bishopsgate, City of London.
About the role
As the face of CFC you’ll ensure every visitor leaves with a positive impression. Your duties will include:
* First Point of Contact: Welcoming clients and visitors warmly and professionally.
* Switchboard Management: Operating the switchboard efficiently, handling calls, and taking accurate messages.
* Meeting Room Coordination: Managing bookings, setting up IT equipment, and organizing refreshments.
* Reception & Office Maintenance: Keeping reception and common areas tidy and presentable, ensuring a polished and professional environment.
* Assisting the Lead receptionist with Catering & Events: Coordinating breakfast/lunch meetings, small internal events, and external restaurant bookings.
* Mail & Deliveries: Processing incoming and outgoing post, including special deliveries and couriers.
* Supplies & Stock Management: Ensuring are client floor facilities are fully stocked and replenished
* Stationery management
* Administrative Support: Assisting with ad-hoc tasks, projects, and office management responsibilities, including health and safety initiatives.
About you
To be considered for this role you must have at least 12 months reception experience in a corporate environment.
This role will suit a candidate who has excellent communication skills and is comfortable being on the phone to both internal and external people. You will have a professional and positive manner about yourself, as well as being confident, energetic and assertive.
Core Values
Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
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