Senior IT Manager – Commercial – Sales & Marketing – Global FMCG
Location: London (Hybrid – 1 day per week onsite)
Function: Commercial & Marketing Technology
Level: Senior Manager
We have partnered with a Global FMCG and are searching for a strategic, commercially minded Senior IT Manager to partner with our global Commercial and Marketing functions and lead the full end-to-end technology agenda — from strategic roadmap, to delivery, to operational excellence.
This is not a delivery-only role. You will act as a true business partner, shaping a technology vision that accelerates revenue growth, strengthens pipeline velocity, enhances customer experience, and unlocks measurable commercial value.
What you will lead
* Own the technology strategy and roadmap for Commercial & Marketing — including Salesforce (Sales, Marketing, Revenue Cloud) and Martech platforms
* Translate commercial goals into prioritised technology investments that deliver business outcomes
* Shape digital experience and capability evolution, not just project delivery
* Influence senior leadership and guide value-led decision-making
* Lead internal teams and partner ecosystems to deliver a best-in-class commercial tech landscape
* Oversee lifecycle management, enhancements, and continuous improvement
* Ensure operational excellence, stability, security, and compliance
Where previous candidates have fallen short
Success requires more than programme management.
To be the right fit, you must demonstrate:
✅ Commercial mindset – linking technology decisions to revenue, margin, CLV, differentiation
✅ Strategic partnering – shaping, challenging, and prioritising with business leaders
✅ Influence – operating confidently with senior leadership
✅ Horizon scanning – future-proofing and planning beyond delivery
If your strengths are purely execution-level, this role will not be suitable.
What you’ll bring
* 10+ years in IT leadership with strong experience in Commercial, Sales or Marketing technology
* Advanced Salesforce knowledge (Sales/Marketing/Revenue Cloud)
* Global organisation and matrix stakeholder experience
* Strong business partnering and senior stakeholder influence
* Data-driven, analytical mindset and curiosity for innovation
* Ability to lead internal teams and third-party partners
Why this role matters
This is a highly visible role shaping the digital future of Commercial & Marketing. You will define where we invest, how we grow, and how technology becomes a competitive advantage.