Job Title: Paediatric Complex Care Assistant (Days & Nights)
Location: Norwich
Contract: Full-time / Part-time / Bank
Shifts: Days and Nights available
Salary: £16-20 per hour
Overview
We are seeking compassionate, reliable, and skilled Paediatric Complex Carers to join our dedicated care team supporting children with complex health needs across Norfolk. You will play a vital role in delivering high-quality, person-centred care within the child’s home, ensuring safety, comfort, and a positive daily experience for the child and their family.
Key Responsibilities
* Provide safe and effective tracheostomy care, including routine checks and emergency procedures.
* Support children using BiPAP and CPAP ventilation systems, ensuring equipment is used and maintained correctly.
* Perform oral, nasal, and tracheal suctioning as required to maintain airway patency.
* Deliver PEG feeding, including administration of feeds, medications, and routine stoma care.
* Monitor and record vital signs, changes in condition, and daily observations.
* Assist with personal care, mobility, and positioning in line with the child’s care plan.
* Encourage and support developmental activities, play, and communication.
* Work collaboratively with families, nurses, and healthcare professionals to ensure consistent, safe care.
* Maintain accurate, confidential documentation and comply with safeguarding policies.
* Respond calmly and effectively in emergency or deteriorating-condition situations.
* Contribute to a nurturing, positive environment that promotes the child’s wellbeing and independence.
Requirements
Essential
* Previous experience in paediatric complex care OR willingness to undertake full clinical training.
* Competency (or willingness to be trained) in:
Tracheostomy care
BiPAP/CPAP ventilation
Suctioning
PEG feeding
Ability to work 12‑hour day and/or night shifts.
* A caring, patient, and professional approach.
* Good communication skills and ability to work within a family home.
* Right to work in the UK.
Desirable
* NVQ Level 3 (or above) in Health & Social Care or equivalent.
* Previous experience working with children with long‑term, life‑limiting, or complex needs.
* Driver with access to a car.
What We Offer
* Full clinical training and ongoing competency assessments.
* Support from experienced paediatric nurses and clinical leads.
* Flexible working patterns.
* Paid training, DBS support, and continuous professional development opportunities.
* Competitive pay with enhanced rates for nights, weekends, and bank holidays.
* A supportive, family‑centred working environment.
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