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Job Role: Post & Order Processing Assistant
Salary: £22,000 - £23,500 per annum
Full Time: 35 hours per work
Location: Hamble (office based)
Do you have previous postal warehouse experience?
Do you enjoy working in a customer service environment?
Are you to work well as part of a team?
If the answer to any of these questions are yes, then this is the perfect role for you!
The Royal Yachting Association is seeking an experienced Post & Order Processing Assistant to join the Despatch & Facilities team to process outgoing mail and parcels, receive and process all orders and process sales orders returns.
In return for your work, you’ll receive a range of benefits including:
1. 33 days holiday including public holidays pro rata
2. Your Birthday Day off
3. 10% RYA contribution to a Personal Pension Scheme
4. Volunteering days
5. Free charging point for electric vehicles whilst on your working days at the office
6. Free Life Insurance
7. Discounts platform for retail, entertainment, holidays & gym membership
8. Social Events
9. RYA Membership
….just to name a few.
What you’ll be doing:
10. Process daily the items for despatch using the Royal Mail and Parcelforce web based systems
11. To distribute daily internal mail to the central mailboxes in RYA House
12. Processing returned stock items from members, non members / account holders
13. Processing orders from various sources including, telephone, web shop and email
14. Dealing with various types of enquiries by, telephone, web shop and email
15. Maintaining our account holders change of detail information
16. Maintaining of electronic filing systems
Who we’re looking for:
17. Someone with a helpful attitude and good telephone manner.
18. The ability to work efficiently and prioritise your own workload.
19. Someone who has good communication skills.
What do you need:
20. Experience of working within a postal warehouse environment.
21. Experience of working in a busy office and warehouse distribution environment.
22. A forklift license would be an advantage but not essential.