UX Researcher – Contract (Inside IR35)
Location: Birmingham (3 days onsite)
Rate: £450–£475 per day
We’re looking for a UX Researcher to join a large-scale transformation programme, embedding research into cross-functional teams to support product and service design.
You’ll work as part of sprint teams, delivering high-quality research that informs decision-making across complex user journeys.
Key responsibilities:
* Plan and deliver mixed-method research across discovery, concept, and validation phases
* Work closely with Product Managers, Designers, and Business Analysts to shape research questions
* Conduct research to support end-to-end user journeys and service design
* Synthesise findings into clear, actionable insights
* Represent user needs in design and delivery discussions
Key experience:
* Proven UX research experience within agile environments
* Strong qualitative research skills
* Experience working in cross-functional teams
* Ability to turn insights into clear recommendations
* Comfortable working at pace within sprint-led delivery
This role suits someone hands-on who enjoys working closely with delivery teams and driving insight-led decisions.