We are recruiting a Sales administrator to work for family feel company based in Halesowen, if you are starting your career and want somewhere to progress this is the company for you! Main duties of the position: To work with the existing team to answer incoming calls to the Sales Office Proactive calls out to existing customers, discussing stock. Progress Sales orders, answering stock enquiries, delivery queries and issue resolution Ensuring sufficient stock available at the stock locations to fulfil orders and meet customers' expectations Ensure Customer Complaints and issues are investigated and resolved satisfactorily Support the Regional Sales Consultants in the planning and management of Key Accounts Deliver excellent customer service to external and internal customers, and meet customer requirements Dealing with incoming customer queries via phone and email Customer Service and relationship building The ideal candidate will have the following skills: Strong sales, customer service and relationship building skills. Ability to work in a fast-paced and sometimes challenging environment and a determination to succeed. Excellent interpersonal and communication skills An ability to develop and maintain relationships with customers and colleagues alike. A flexible approach to work with the ability to work without direct supervision. Great attention to details and a can-do attitude. In return this really is a lovely place to work, the people, the environment, the current staff have worked there for many years and this is an opportunity for someone to grow in that role and develop their career