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Salesforce PSS Solution Architect, Basingstoke
Client: Empiric
Location: Basingstoke
Job Category: Other
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EU work permit required: Yes
Job Views:
7
Posted:
10.06.2025
Expiry Date:
25.07.2025
Job Description:
Rate: Negotiable (Inside IR35)
Duration: 6 months initially and extendable (long term project)
Responsibilities
* 12+ years CRM experience with a minimum of 3 years in public sector or Energy & Utilities Services domain
* PSS (Salesforce Public Sector Cloud) implementation experience is mandatory.
* Experience with PSS cloud and GDS understanding is preferred.
* CRM/Salesforce solution experience is a plus.
* Proven ability to design and optimize business processes and integrate across systems.
* Detail-oriented with the ability to learn quickly and adapt to new concepts and technologies.
* Strong verbal, written, presentation, and interpersonal skills.
* Ability to collaborate in a team environment to solve problems.
* Act as a Trusted Digital Transformation Advisor for customers.
* Lead business process redesign, roadmap planning, and multi-cloud implementations.
* Assess customer requirements, co-create future vision, and map to Salesforce solutions.
* Provide guidance on target architecture, phasing, and transition architecture.
* Offer domain expertise for Salesforce 360 platform solutions.
* Assist in building CRM strategies and roadmaps, leveraging Salesforce platform and technologies.
* Work with clients to design and configure solutions based on complex requirements.
* Collaborate with technical teams to determine solution details and value.
* Review design blueprints, identify risks, and stay updated on industry trends.
Summary
* The Solution Architect acts as an industry domain expert on Salesforce Customer 360 Platform, aligning solutions with enterprise architecture in the public sector, energy & utilities industries.
* Requires strong industry knowledge, consultative skills, and expertise in areas like business strategy, application architecture, and cloud computing.
* Helps determine Salesforce technologies to leverage and design product roadmaps aligned with business strategies.
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