Corporate Reception Security Officer (Relief)
Location: AL10, Hatfield
Pay Rate: £12.76 per hour
Contract Type: Relief / 0-hour contract
Shift Pattern: Relief / Standby
Shift Times:
06:00 - 18:00
Days: Days only
We are currently recruiting 2 Reception Security Officers for a corporate site at Hatfield. This role will involve providing a professional front-of-house security and reception service.
Key Responsibilities
* Internal Patrols: Conduct internal patrols at the start and end of each shift, checking all fire staircases, landings, and exit routes to ensure they are clear of obstructions. Common areas and toilets must also be checked for any signs of leaks or issues.
* External Patrols: Complete four external patrols throughout the shift, varying patrol times and routes where possible. All patrol departures and returns must be recorded in the Daily Occurrence Book (DOB), including any snap checks carried out.
* Visitor Management: Visitors must sign in at the security desk in the main reception and be directed to the appropriate floors where required.
* Parking Management:
* Tenants must park in their designated parking bays and display the correct parking permits issued by their organisation.
* Visitors must obtain a day permit from the organisation they are visiting and park in the appropriate visitor bays.
* Access Passes: Tenants should receive access control passes from their own organisation. The out-of-hours entry door code must be changed on a quarterly basis.
* Mail Handling:
* All Royal Mail post must be received by security, checked, and signed for upon arrival.
* Mail should be sorted by floor for each tenant and tenants should be informed when it is ready for collection or delivered to the appropriate floor where required.
* Courier Deliveries: All courier deliveries and packages should be directed to the tenants reception. No tenant items or property should be stored at the security desk.
* Reception Standards: The security desk must be kept clean, tidy, and free from clutter at all times to maintain a professional appearance.
Requirements
* Valid SIA Door Supervisor or Security Guard Licence
* Good communication skills, both written and verbal
* Must be confident using Microsoft 365 (Excel, Word, and Outlook emails)
* Must be physically fit and able to walk stairs when required
* Must have reliable transport to ensure punctual arrival to site
* Must arrive 15 minutes before shift start time
City Group is an equal opportunity employer. We welcome applications from all backgrounds regardless of ethnicity, gender, disability, sexual orientation, religion, or age