FDM is a global business and technology consultancy seeking a Technology Delivery Manager to work for our client within the retail sector. This is initially a 6-month contract with the potential to extend and will be a hybrid role based in London.
Our client is one of the UK’s largest and most established retailers, currently undergoing a major technology transformation. As a Technology Delivery Manager in the Connectivity team, you’ll lead the delivery of Data Centre connectivity services, supporting new product rollouts and infrastructure changes. You will engage closely with third-party vendors, internal stakeholders, and cross-functional tech teams to ensure high performance, service reliability, and timely project delivery. The role blends strong project, risk, and stakeholder management with technical fluency and commercial awareness
Responsibilities
1. Lead the delivery of complex connectivity initiatives across data centre and enterprise environments
2. Collaborate with engineering, product, security, and data teams to align on delivery outcomes
3. Manage third-party suppliers to resolve incidents, conduct root cause analysis, and drive continuous improvement
4. Establish and manage agile and waterfall delivery frameworks, depending on project needs
5. Own and maintain delivery plans, rollout schedules, and RAID logs
6. Influence decision-making across tech leadership and facilitate resolution of cross-team dependencies
7. Support commercial planning and RFP/tender processes in partnership with procurement
8. Report regularly on progress, risks, and key milestones to stakeholders and governance forums
9. Coach and support junior delivery managers within the team
10. Contribute actively to the Delivery Community of Practice