Do you enjoy recruitment but want to focus on building strong relationships with current clients and the service provided to them? KPI Recruiting Ltd are currently looking for an Account Manager to work Monday to Friday, 8am - 6pm inc on-call. We are looking for an individual who is highly organised, self-motivated, and well disciplined. KPI has been established for over 12 years and continues to grow as one the market leaders in their field. You will work in conjunction with one of the Branch managers of the business, where you will act as first response to key accounts, building and establishing lasting relationships, continuing to nurture partnerships, and provide vital contract support. This is a pivotal role within the business. If you're a people person with a talent for building relationships and a strong understanding of the industrial or driving sector, we want to hear from you! Key Responsibilities: Book and coordinate client orders on all weekday shifts Maintain a high level of compliance Act as the main point of contact for our clients, addressing their staffing needs, inquiries, and concerns in a timely and professional manner. Build and maintain strong, long-lasting client relationships, earning their trust and confidence. Source, screen, and interview candidates to ensure they meet clients' needs and requirements. Assist in ensuring that the end-to-end recruitment process supports a positive candidate experience at all times Monitor the quality of all candidates and ensure that the adverts and interviews during recruitment process are of a high standard. Monitor clients' satisfaction with our services and address any issues or concerns promptly. Keep up with industry trends, market developments, and clients' business needs to provide strategic guidance and support. Provide regular updates and reports to clients on recruitment activities, candidate pipelines, and other relevant metrics. Collaborate with internal teams to ensure the successful delivery of recruitment solutions and the achievement of client satisfaction. Achieve and exceed Key Performance Indicators (KPIs) related to candidate placement, client satisfaction, and revenue targets. What we are looking for from you! Possess strong interpersonal and organisational skills Maintain a professional demeanour at all times Demonstrate excellent communication abilities Manage and organise their workload effectively Show initiative Handle conflicting demands proficiently Be able to multitask Why work for KPI Recruiting? Routes for progression – as a company we are growing, and we know that also means development for the people within too! Friendly and welcoming team environment 25 days annual leave, plus bank holiday, and one day off for your Birthday! Team outings and events, such as attending the races, engagement days, internal competitions and Christmas parties! – We love a celebration! Refer a friend scheme – earn some extra cash and work with your friends! Uncapped bonus on top of salary based on GP Dress down and Fizz Fridays - Grab yourself a glass of prosecco or a bottle of beer, to enjoy from the fridge to finish the week of strong and reflect on your achievements for the week! If you are interested in this opportunity please apply online today!