Transport Operations Assistant - Days Manningtree | £27,150 per annum | Full-Time | Monday to Friday, Day Hours | Permanent Acorn by Synergie is recruiting for a Transport Operations Administrator on behalf of our client based in Manningtree. This key role supports the Traffic Team and wider departments by handling customer enquiries and providing essential administrative support within a busy transport operations environment. Key Duties: Respond to and resolve customer enquiries or escalate where necessary. Liaise daily with customers to provide booking status updates. Track driver jobs and report on delivery times and late vehicles. Manage dealership delivery notifications and reporting. Communicate with Traffic Allocation teams and drivers to manage work schedules and answer queries. Coordinate with customers and compounds to arrange vehicle collections. Liaise with sub-contractors to ensure timely and accurate deliveries. Accurately build jobs in the Traffic Management System (TMS), including all rates, vehicle details, and special instructions. Perform daily TMS checks to confirm loads are "wrapped". Manage driver validations and issue JLR validations via TMS. Monitor driver input of VINs/PDA data, following up as required. Conduct audits on delivery addresses, rates assigned on TMS, and job scheduling. Update driver holiday and sickness records in TMS. Adapt to changing priorities and undertake addit...