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Retail Renault Group UK Ltd. provided pay range
This range is provided by Retail Renault Group UK Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Brentford, TW8
£30,463 pa + bonus, OTE £34,944 pa
Mon - Fri 8am to 6pm
1-in-3 Saturdays 8:30am to 12:30pm
Role overview
Renault London West is seeking an experienced Automotive Service Advisor to join our aftersales team at our flagship dealership in Brentford (TW8). Previous dealership experience is essential. The role involves guiding customers through vehicle servicing, managing bookings, providing excellent customer service, and liaising with technicians. Candidates should have strong organizational skills, experience with dealership software (Kerridge, ADP Autoline, Keyloop/CDK Drive), and a full UK driving license.
Responsibilities
1. Guide customers through vehicle servicing processes.
2. Manage bookings and communicate with technicians.
3. Provide high-quality customer service face-to-face and over the phone.
4. Promote products and services confidently.
5. Accurately book appointments and finalize costs.
6. Handle occasional movement of customer and courtesy cars.
Compensation and benefits
Basic salary of £30,463 per annum, including a bonus scheme with OTE of £34,944. Additional benefits include 25 days annual leave, pension, share options, gym discounts, cycle scheme, staff discounts, and career growth opportunities.
Working hours
Monday to Friday, 8am to 6pm, with one hour lunch, and 1-in-3 Saturday mornings from 8:30am to 12:30pm. Overtime may be available.
Job details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Other
* Industries: Automotive
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