To provide first-line support to all equipment detailed within the CS contract, primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times.
What we offer:
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”
Tasks and Qualifications:
Principal Accountabilities
* To comply with Health & Safety legislation at all times and promote a positive H&S culture.
* KPI focused with a mentality to overachieve where possible.
* Provide first-line support to all equipment in scope of the Dematic contract.
* Maintain product flow at all times.
* Provide basic fault resolution and contribute towards complex faults alongside the engineering team.
* Assist in maintenance and breakdown situations as required to the engineering team.
* Work within the manufacturers' recommendations and industry standard practices.
* Drive 5S and value-add practices across the site.
* Prioritize multiple system faults effectively.
* Ensure quality of output at all times.
* Accurately record all work undertaken.
* Participate in continuous improvement and sales opportunities.
* Represent the company professionally and maintain good customer relations.
* Adhere to the Quality processes and procedures set out by the company.
Knowledge & Experience Required
* Basic key skills and IT competency.
* SafePass, CSCS Card (desirable).
* Experience/knowledge of automated systems, warehouse, or production environment.
* Experience working at heights (desirable).
* Proven history of safe working practices and contributing to a positive work culture.
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