About us
Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront.
Collaboration, communication and curiosity drive our extraordinary workforce – an ambitious team of diverse, experienced and up-and-coming talents that we think you’d fit right into.
A role at Club L is more than a job, it’s a lifestyle for the innovative, inspired and intuitive thinker.
The Role
Club L London is scaling new heights, we are looking for a commercially astute and visionary Head of Supply Chain to lead and elevate our global supply chain operations.
You’ll play a key role in building a robust, scalable, and tech-enabled supply chain that not only supports our rapid growth but also upholds the high standards of excellence that define Club L London.
Key Responsibilities
* Define and execute Club L London’s end-to-end supply chain strategy in line with our brand vision, commercial goals, and operational growth plans.
* Manage a global logistics network, optimising freight (air, sea, land) to balance speed, cost, and customer expectations.
* Ensure strict adherence to international trade laws, customs compliance, and documentation standards across all regions.
* Identify cost-saving opportunities while maintaining premium service standards and upholding existing supplier relations
* Negotiate supplier terms that support both quality and commercial targets.
* Leverage data analytics to drive demand forecasting and dynamic inventory planning, minimising stockouts and overstocking.
* Work cross-functionally to ensure stock availability supports product launches, campaigns, and seasonal peaks.
* Lead the implementation and optimisation of ERP, WMS, and SCM technologies to improve tracking, visibility, and decision-making.
* Continuously enhance operational workflows through automation, digitisation, and KPI-driven performance management.
* Proactively manage global supply chain risks—including supplier disruption, political instability, and logistical bottlenecks.
* Embed ethical and sustainable practices across the supply chain, ensuring Club L London meets its ESG commitments and customer expectations.
* Lead and develop the supply chain team to ensure effective coordination of operations, whilst fostering a collaborative and dynamic team environment.
Qualifications:
* 5+ years of proven leadership in global supply chain operations
* In-depth knowledge of international trade compliance, Incoterms, customs regulations, and cross-border logistics.
* Strong leadership, commercial insight, and operational excellence in a high-growth environment.
Preferred Experience:
* Track record managing complex supply chains across Asia, North America, the Middle East, and Europe.
* Experience with modern ERP and SCM systems such as Business Central, PeopleVox, SAP, or similar.
* Thrives in a dynamic, trend-driven retail environment, with a passion for ecommerce and operational innovation.
* Experience working with/for freight forwarding companies
What's on offer?
o Bi-annual bonus scheme
o 25 days of annual leave (plus bank holidays)
o Extra day off for your birthday
o Flexible working hours around core hours of 10-4
o 40% staff discount across Club L and Lavish Alice products
o Cycle to work scheme
o Healthcare Cashplan
o Free onsite gym
o Enhanced pension contribution
o Enhanced maternity and sick pay
o Free snacks, drinks & treats
o Social events
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