3 Month Contract With A Local Authority Role Purpose Ensure estates are maintained to the highest standards of cleanliness, safety, security, and appearance. Lead and manage a team of caretakers, providing full line-management support. Monitor and manage estate services including waste and recycling, grounds/greenspace maintenance, communal repairs, and estate lighting. Build effective working relationships with internal teams and external partners, including tenancy services, repairs, refuse, police, and community safety. Key Responsibilities Manage a dispersed team of caretakers, mobile relief staff, and agency workers to deliver a high-quality, responsive service. Complete full line-management duties including staff induction, training, supervision, performance management, sickness and conduct management, wellbeing assessments, and workload monitoring. Ensure staffing levels remain adequate at all times and maintain accurate staff records. Provide caretaker supervision on a rotational weekend basis (one weekend in eight) and arrange cover when required. Conduct regular inspections of communal areas and estate-based services including: Cleaning standards Estate lighting Horticulture Communal repairs Waste and recycling Play areas, sports pitches, and garages Follow up on actions and track to completion. Review inspection findings, resident feedback, and complaints to identify service improvements. Ensure all health and safety tasks—including fire safety inspections and Fire Risk Assessment actions—are completed within required timescales. Maintain accurate records on management systems. Inspect caretaker stores and welfare facilities to ensure compliance with H&S regulations. Ensure staff have sufficient materials, equipment, and PPE. Work with Corporate and Neighbourhood H&S colleagues to address concerns. Respond to correspondence from residents, councillors, MPs, and external agencies with clear, accurate, and well-written responses within required timeframes. Attend residents’ meetings, Tenant & Resident Association (TRA) meetings, and occasional evening events. Carry out joint estate inspections with residents, councillors, and managers. Support Tenant Management Organisations (TMOs) and Co-operatives, ensuring compliance with Management Agreements. Assist residents, emergency services, utility companies, and other teams during emergencies. Take prompt actions to minimise inconvenience and protect Council property. Work collaboratively with other Estate Services Coordinators, covering absences and supporting the wider service. Partner with internal departments (Repairs, Refuse, Community Safety, Tenancy Management) and external agencies (police, contractors) to address complex issues such as antisocial behaviour. Share ideas and contribute to new policies, procedures and guidelines. Develop strong local knowledge of estates and neighbourhoods. Produce estate development recommendations and identify opportunities for improvements and funding. Use approved IT systems for recording inspections, estate tasks, and fire safety compliance. Adhere to GDPR, H&S legislation, the Employee Code of Conduct, and all council policies. Maintain awareness of safeguarding requirements and report concerns appropriately. Undertake additional duties consistent with the grade and responsibilities of the role. Requirements Strong experience managing and leading staff, including performance, conduct, training, and ensuring service targets are met. Good knowledge of Health & Safety relevant to estate and caretaking services, with willingness to complete required training (NEBOSH/IOSH). Solid understanding of estate services, including cleaning, waste/recycling, grounds maintenance, and repairs, with the ability to inspect and take corrective action. Excellent communication skills, both written and verbal — able to write clear reports/letters and maintain positive relationships with residents, councillors, and colleagues. Ability to work independently, use initiative, think creatively and remain solution-focused. Physically able to carry out inspections (stairs, long distances, all weather). Flexible to work evenings and weekends on a rota and undertake occasional out-of-hours duties. Commitment to equality, diversity, and inclusion, and ability to work respectfully with diverse communities.