Job overview
On behalf of the Manager the post holder is responsible for the day-to-day operational issues within designated area of responsibility to ensure the Service Group delivers on its key targets & priorities in a safe, sustainable and effective environment.
Main duties of the job
Ensure effective communications, in line with the Health Board’s Communication Strategy.
Develop and maintain good working relationships with the Lead Clinician and Senior Nurses.
Develop and maintain good working relationships with non-clinical staff at all levels both within and outside the Health Board.
Attend and participate in regular meetings Hospital meetings, as required.
Investigate and resolve verbal and written enquiries/complaints.
Manage Job Planning process for junior medical staff.
Lead on the day-to-day delivery of operational clinical services.
Provide direct support to the Lead Clinicians in the management of demand for and supply of capacity on a day-to-day basis.
Day to day management of staff within area of responsibility e.g. initial stages of grievance, discipline and sickness management.
Ensure that the PDR process is delivered in line with A4C requirements.
Responsible for medical agency invoicing within the specialty area.
Designated responsibility for authorisation of all appropriate non-stock orders and subsequent invoices for specialty services, within agreed financial limits.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.
Person specification
Essential Qualifications & Knowledge
Essential criteria
1. Recognised management qualification i.e. ISM
2. ISM Educated to Masters level or equivalent experience.
3. Service Improvement qualification (Bronze)
4. Knowledge of effective operational management.
5. Knowledge change and development.
Desirable criteria
6. Service Improvement qualification (Silver)
Essential Experience
Essential criteria
7. Supervisory experience.
8. Extensive previous experience of working with health finance systems.
Desirable criteria
9. Proven track record of effective operational delivery.
10. Evidence of implementation service changes and developments to ensure that legal, professional and service requirements are met.
11. Ability to work autonomously and equally effectively as part of a team.
12. Evidence of managing change and service planning capabilities.
13. Highly developed leadership, motivation negotiation and consultation skills
Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable