About the Role
A market-facing role that is responsible for deploying market-facing surveys that inform the development of new acquisition proposals, that gather market feedback on existing product to inform revision plans, and that gather feedback on drafts of content under development. Also responsible for project-managing and curating teaching support materials in line with the needs of instructor customers, and according to schedule, brief, and budget, working directly with content authors/subject matter experts to produce the required materials.
1. Market and HE ecosystem expertise: Maintain an accurate and dynamic understanding of the competitive environment and customer (lecturer, student) needs by interacting directly with our customers, through reviews, surveys, direct engagement (virtually and in person, e.g. at conferences), and VoC; by completing detailed analyses of our competitors' products; and by analyzing third-party data on the markets in which we compete.
2. Coordinating the market review of new proposals: research reviewers, issue review invitations, set deadlines/follow up, collate and anonymize reviews.
3. Market validation of content: Coordinate external peer review of draft manuscripts with a view to gaining necessary market validation and, in parallel, seeding the market for future adoptions.
4. Curation of teaching support materials and services: Commission and coordinate the preparation of market-required resources to support the use of our content and products in the classroom. Evaluate content for quality and fit with market need according to project specifications, while looking for ways to minimize investment in these free resources. Draw on usage data (where available), market feedback, and other metrics to inform strategic decisions about which supplements to support.
5. Project management: Manage projects to ensure their completion to brief, schedule, budget, and in line with available resource. Actively maintain awareness of costs during content development through to market launch. Manage the author relationship prior to submission of their content to ensure their work fully meets the agreed specification and contractual requirements. Draw up clear and comprehensive author guidance, and adopt working practices that ensure authors adhere to this guidance.
6. Data hygiene: Ensure project tracking systems and CRM systems, particularly Oxford Publish and Salesforce, are up to date with accurate data
We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.
About You
7. Highly literate and numerate.
8. Strong organizational, time management, and prioritization skills.
9. Ability to work well on your own initiative and to be proactive in solving problems.
10. Able to demonstrate excellent attention to detail at all times.
11. Excellent written communication as well as strong interpersonal and verbal skills.
12. A demonstrable interest in the publishing industry, with some prior experience of educational publishing an advantage.
13. Demonstrable ability to learn and effectively use different IT systems and software.
Benefits
We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.
This role comes with the added benefit of a discretionary annual payment.
Please see our Rewards and Recognition page for more information.