Deputy General Manager – School Catering
We are a leading independent contract catering business delivering excellence and service with individuality, passion and style to a network of schools across the United Kingdom.
Key Responsibilities
* Lead the team providing breakfast, lunch, retail, grab & go & hospitality at one of our fantastic locations in Huntingdon
* Ensure company bookwork is completed accurately and on time
* Develop each area of the catering offer in line with client expectations, budgetary constraints and agreed offer development plans
* Operate day‑to‑day operations of all catering facilities throughout the year working alongside the General Manager
* Provide excellent food and customer service and respond quickly and proactively to customers’ needs
* Develop the food offer in line with current market trends and the Thomas Franks company values
* Ensure age‑appropriate food is available in all locations and that all special dietary requirements of pupils are adhered to at all times
* Hold regular team meetings and train and develop the team
* Prepare month‑end accounts and reports for our client alongside the General Manager
* Complete monthly audits and ensure food standards, waste control and food hygiene, health & safety, and allergen control procedures are followed
Required Skills & Experience
* Previous experience as a Deputy General Manager or Assistant Manager in a school catering or high‑end B&I setting
* Excellent customer service, client relationship and leadership skills
* All‑round team player with strong organisational and attention‑to‑detail skills
* Sound financial understanding and experience with monthly accounts
* Multi‑location management – current group manager experience preferred
* Experience within independent education contract catering (hotel experience would be an advantage)
Benefits
* Wider wallet scheme – discounts at major retailers, restaurants, gyms, etc.
* Free meals on duty and volunteers leave – up to one day per year
* Enhanced maternity, paternity and adoptive leave
* Cycle to work scheme and recommend a friend bonus
* Unrivalled individual training and development, well‑established apprenticeship programme and company social events
* Employee assistance programme, workplace pension and excellent career progression within a leading independent contract caterer
About Thomas Franks
Thomas Franks is a founder‑led, fresh‑food catering business with a focus on excellence, service and individuality. Our clients and our people are paramount to our daily success.
Invitation to Apply
All applicants must be able to demonstrate the Right to Work in the UK. An enhanced DBS, Identity & Reference checks and a comprehensive safeguarding and discrimination policy will form part of the selection process. For school posts, applicants must declare any conviction, caution or binding‑over as required by the Rehabilitation of Offenders Act 1974.
Diversity & Inclusion
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion. We invite applications from groups who are currently under‑represented.
Employment Details
Contract: Full Time, Permanent
Salary: £35,860
Hours: 40 per week
Location: Huntingdon, Cambridgeshire
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