We are proud to partnering with a Housing Association Bedfordshire, who are recruiting for a Rents Officer on a temporary contract for 4-6 weeks.
The position is due to start immediately, and the hourly rate of pay is negotiable up to £28.00 per hour via an Umbrella company.
The successful candidate must have access to a vehicle and a basic DBS dated within the last three years or be willing to have a new application carried out.
Duties will include (but are not limited to):
1. Monitoring former customer rent accounts to ensure timely payments and identify arrears - this includes garage debts
2. Chasing utilities debt managed by the housing organisation after it has been chased for 60 days by the energy provider
3. Contacting tenants via phone, email, or letters to discuss overdue rent and payment plans
4. Arranging and managing repayment agreements with tenants in financial difficulty
5. Liaising with housing officers and support teams to help vulnerable tenants
6. Initiating legal proceedings when necessary, including preparing documentation for court
7. Attending court hearings and evictions as a representative of the housing association
8. Maintaining accurate records and case notes on rent accounts and tenant communications
9. Providing advice and support to tenants on welfare benefits, budgeting, and income maximisation
Working hours:
10. Monday - Friday
11. 9:00am - 5:00pm
12. 37 hours per week
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.