Retirement Living Manager - Mutual Schemes
Join to apply for the Retirement Living Manager - Mutual Schemes role at Midland Heart
Retirement Living Manager - Mutual Schemes
1 week ago Be among the first 25 applicants
Join to apply for the Retirement Living Manager - Mutual Schemes role at Midland Heart
Are you a passionate leader with experience in housing management and a commitment to improving the lives of older people? If so, we want you to join us as the Retirement Living Manager for Mutual schemes, leading the delivery of a high-quality housing management services that meets the needs and aspirations of our Mutuals customers. You'll oversee the proactive management of over 17 schemes while adopting a landlord-first ethos to address wider housing management issues.
This role is covering a patch including South Birmingham, Hereford and Gloucester.
Responsibilities include, but aren't limited to:
* Operational oversight of the Mutuals portfolio and all services delivered.
* Leading a team of Scheme Managers to deliver excellent housing management services that are responsive to the needs of our customers.
* Supporting strong engagement with Mutuals committees, ensuring that resident voice influence the services that we deliver and how we deliver them, with a focus on driving positive resident satisfaction in a leasehold environment.
* Managing budgets, service charges, and financial performance of the Mutuals portfolio.
What're we looking for? To be successful in this role, you'll have:
* Exceptional leadership skills, evidenced by experience of developing, motivating and managing geographically dispersed teams.
* Knowledge or experience of Housing and Housing Management practices, ideally within a Social Housing setting.
* Experience and knowledge of general building safety and compliance.
* It is desirable that the successful candidate has achieved or is willing to work towards a Level 4 Housing qualification.
Our colleagues deliver services from the location that they are best delivered on any given day. This means that you should expect to work from a Midland Heart site as a minimum 3 days week (on average).
Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. As one of the top 50 large companies to work for in the UK, we welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed.
Interested? See link below to view a full Role Profile. Applying is easy - simply register on our candidate portal uploading a CV and Covering Letter, which show us that you have what it takes to make a success of the role.
Applications close at midnight on Monday 16th June 2025. Assessments are currently scheduled to take place on Monday 23rd June 2025, however this is subject to change.
We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need to be successful in this role.
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Mid-Senior level
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