Overview
General Manager - South at Diaverum
Location: St Albans, GB, AL1 3AL
Date Posted: 20 Oct 2025
Contract type: Permanent
Work Type: Hybrid
Part Time / Full Time: Full Time
Salary: £70 - £75K plus bonus and car allowance
Role type: Permanent, full-time leadership role overseeing the South region.
About the role
As General Manager you will lead our team of Clinic Managers and drive operational excellence across the Region, delivering to budget through management of capabilities, coordinating resources, quality, cost including purchasing, safety and service delivery. You will ensure that all clinics are performing to exacting standards and in line with our True Care Values. You will also drive growth through business development activities within the Region. Delivery will be through close collaboration with Clinical Leads, Governance, Estates, and Central Support functions to ensure seamless operational and clinical alignment, optimising patient safety, experience, and outcomes. The South region stretches from Salisbury and Eastbourne on the South Coast up to Ipswich, including the London area.
Key Responsibilities (including but not limited to)
* Implement Diaverum’s strategy in the clinics.
* Lead the development of the clinics’ performance to achieve its maximum potential around clinical and financial performance.
* Cost management – workforce planning and utilisation, routine supplies, maintenance, clinic operating expenses.
* Drive process improvement for productivity, quality, and safety.
* Optimize daily management of staff to control costs in strict compliance with budget, law, contracts and regulations.
* Partner with other functions to ensure local and national regulations are followed, and clinics are well prepared for inspection.
* Foster a culture of teamwork and collaboration between clinical and operational teams, ensuring shared accountability for patient and business outcomes.
* Promote multidisciplinary working and knowledge exchange across the region.
* Drive organic growth.
* Lead business continuity for the region.
* Drive improvements in patient satisfaction.
What We’re Looking For
* Successful candidates must demonstrate a track record in driving operational excellence across geographically dispersed operational units, preferably within a health care or a renal setting.
* Driving revenue through tender activity and current customer growth.
* Collaboration across functions and stakeholder management.
* Developing and leading teams resulting in a high-performance culture.
* Cost / budget control and revenue generation.
* Working in a regulated environment.
Additional qualifications / preferences
* Built strong relationships with UK NHS Trusts or influential stakeholders.
* Experience in tender participation, cost-efficiency initiatives, and governance reporting.
* Worked in an international company or have experience in working with one or more different cultures.
Why Choose Diaverum
We’re committed to nurturing your career and providing top-tier training. Our comprehensive professional training program, including on-the-job training and access to our in-house education program 'd Academy,' sets you up for success and growth throughout your career at Diaverum. Diaverum’s mission is to improve the quality of life for renal patients, and we achieve this through our values:
* Competent: Delivering results while prioritizing patient and employee safety.
* Passionate: Fostering genuine relationships and driving results with respect.
* Inspiring: Encouraging innovation, collaboration, and transformative care.
We reserve the right to close applications early if sufficient applications are received.
Diaverum UK is an equal opportunity employer and values diversity in its workforce. All positions at Diaverum are subject to a satisfactory DBS (Disclosure and Barring Service) check as part of our recruitment process.
Please note that we are not looking to engage an agency for this role.
EEO and compliance
Diaverum UK is an equal opportunity employer and values diversity in its workforce. All positions at Diaverum are subject to a satisfactory DBS check as part of our recruitment process.
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